(TRAINING) External Community Fundamentals

Monday, April 3 - Friday, May 19, 2017

TheCR Network will be offering External Community Fundamentals Training. The External Community Fundamentals training is a six-week virtual group training benefit for members of TheCR Network. Participants will progress through a module based training with peers in a facilitated private group inside TheCR Network. All participants will have access to modules, worksheets, discussions and a weekly office hours chat.

The training is scheduled to average around 1-2 hours a week and you will receive a certificate of completion upon finishing the course. This is a great opportunity to connect with fellow practitioners in a deeper learning experience.

As the course name - Community Fundamentals - hints, this course is meant to level set and create a common language across all community practitioners, as well as help newer community practitioners, ramp up. That said, we’ve had a number of experienced community managers complete the course and say they learned or were reminded of important community best practices.

RSVP today! We hope to see you in the training group this spring!


  • Definition of Community & Community Management
  • Community Strategy
  • Profiling Community Member Segments
  • Building Moderation, Escalation, & Crisis Guidelines
  • Content & Program Strategy
  • Starting Your Community
  • Building Engagement & Value
  • Integrating Social Channels
  • Measurement & Reporting


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