In a normal year, we tone programming down in the summer (in the northern hemisphere summer, that is!) as a majority of our members take vacations or have to deal with changing family situations, but 2020 is no "normal" year. So, instead of toning conversations down, we kept on having facilitating discussions around a subject area that is always relevant: metrics and measurement.
As we continue into August, our second summer month, we're going to again discuss more about this ever-important topic and focus again on Measuring What Matters for the month of August in TheCR Network...
We took an initial look at metrics in late 2019 and then again last month, but we know we can always revisit and explore more, so we want to use August to continue exploring how to apply, interpret, and communicate what we're measuring.
Continuing the conversation that the State of Community Management 2020 report started back in June, we've been thinking a lot about value and how communities are doing with measuring and conveying that value. This year's report broke findings down by use case, ultimately concluding that communities are generating immense value overall, and there is still so much more potential.
To follow-up to those findings and continue the conversation on metrics and value, we're opening space on calls and in other forms of programming to hear more about how our peers are determining, finding, exploring, and measuring what matters.
Under the theme of "Measuring What Matters", we'll be holding the following Roundtable Calls:
We'll also be hosting our usual user group calls and other networking and learning opportunities to allow for space for members to engage and connect around shared topics of interest:
This month, we're also opening up space for skill-building and learning as we host our fifth official meeting of the Public Speaking Lab (August date TBA) and kick off our next session of our guided Community Fundamentals Training with both the external and the internal cohorts on August 10.
To hold space for collaboration and peer learning, we're also offering the opportunity to pick a member's brain with our Ask Me Anything with Alex Blanton (August 3 - 7).
To keep the conversation going between calls, we're also looking forward to launching discussions, poll questions, and opening up virtual space to explore how others have implemented these kinds of programs in their own communities.
If you can't wait and you want to dive right in, we encourage you to RSVP to a call linked above, open up your own discussion in the Roundtable group around a question, challenge, or idea you have, and/or leave a comment below if there's a topic that you think we're missing. We're actively planning for the months ahead, so we're happy to bring you and your ideas aboard at any time!
Onto August!---------If you want to refresh on what we talked about over the past several months, you can find more at the following links:
If you're not a TheCR Network member and are interested in learning more about our themed programming (or just about TheCR Network in general), please feel free to reach out or head over here directly to Join TheCR Network!#2020_Metrics#metricsandmeasurement#strategy#community_value#metrics