TheCR Blog

Content and programs are the lifeblood of a successful online community program. They are often seen as one collective entity, but they serve two different roles for communities. Content gives people a reason to visit (and return to) an online community, while programs create opportunities for members to connect with one another. In previous editions []

Sure, its still Summer here in the Northern Hemisphere, but our minds are already focused on our annual community event, TheCR Connect. In 2020 we went virtual based on all the factors that were keeping the world apart. And, we found out that being apart, together actually had quite a few benefits. In 2021, were []

Exciting news for our friends in the association space The Community Roundtable is now a CAE-approved training provider! For over a decade were provided global community professionals with the training they need to excel in their roles. For the first time were offering a course specifically for community professionals working at associations. Community Management []

What is a Center of Excellence? Centers of Excellence are groups that are charged with enabling their organizations with a specific practice or expertise and often have other names, whether that is an Enablement Group, Adoption Team, or Internal Consulting. Historically, this has not been the role of community program teams, who were generally tasked []

Executive interest in community approaches has varied since 2009, with internal and external communities gaining or losing interest as the technology, economic, and the social environment has changed. While interest has grown, it has been slow, inconsistent, and not always sustained. It has been frustrating to see many successful community programs disappear when executives change []

As part of our continuing efforts to increase the impact of our community resources, we are excited to introduce you to the 2021 Scholarship Cohort. Each month in 2021 we’ll interview a cohort scholar and learn why community is important to them. This month we’ll meet Terri ONeal, Community Engagement Coordinator with Life Remodeled, a []

Crystal is our latest Online Events Coordinator and does everything from updating our online events to wrangling speakers to finding us the best experiences for our attendees! At-a-Glance:Member Since 2021Superpower Event Management#teamcat or #teamdog #teamcat Crystal comes to community management after years of event planning. From operations to logistics, Crystal loves translating []

OVERVIEW OF ROLE ​ Community specialists are the experts and emerging experts on a community team. Unlike community manager roles, where generalists are prized, community specialists often have a focus in one of three disciplines: engagement, content, or technical initiatives. ​ RESPONSIBILITIESCommunity Specialists focus on tactical initiatives and projects to support the community team in []

Looking at community job descriptions (download our CCC 2020 report for 30+ online community management job descriptions), it’s clear there are some characteristics that are prized by hiring managers. While empathy, communication skills, and collaboration have always been a component of a community professional’s responsibilities, the growing recognition of the need for negotiation and strategic []

As part of our continuing efforts to increase the impact of our community resources, we are excited to introduce you to the 2021 Scholarship Cohort. Each month in 2021 we’ll interview a cohort scholar and learn why community is important to them.  This month well meet Hannah Freidman, Manager of Learning and Community for Intronix []