TheCR Blog

Every week Rachel Happe chats for 30 minutes with a new guest – no script, no rules. In episode #10 Rachel and Christian chat about the power of online communities to connect people who need to find each other. Watch Now: More about Christian: Christian is the Vice-President of Strategic Advancement. A start-up veteran of [] The post Engagement That Scales – Episode #10: Christian Rubio on Building Community appeared first on The Community Roundtable .

If your technology is the venue, and your members are the party goers, then content and programming are definitely the snacks, music, and games that keep your online community party rolling. In this webinar Kelly Schott shares five lessons weve learned from TheCR Network members about planning and managing effective content and programming in your [] The post Community FAQ: How can I build effective content and programs for my online community? appeared first on The Community Roundtable .

In episode #9, Rachel is joined by Sahana Chattopadhyay to discuss how leaders can serve their followers. Every week Rachel Happe chats for 30 minutes with a new guest – no script, no rules. Rachel and Sahana talk about how leadership as a quest. How can you face leading in uncertain times? They discuss the [] The post Engagement That Scales – Episode #9: Sahana Chattopadhyay on Leadership as a Quest appeared first on The Community Roundtable .

​How do you hear about what is on the mind’s of your customers, members or alumni? Are you waiting for them to come to you and share their concerns, ideas and frustrations? ​ ​Online communities empower your audience to engage in a thriving ecosystem that allows them to share their thoughts and increases their satisfaction through two-way communication. ​ The post Communities Enable Thriving and Adaptive Ecosystems appeared first on The Community Roundtable .

In episode #8, Rachel is joined by Lakshmi Balachandra to chat about using adaptive language to more effectively connect with your audience. Every week Rachel Happe chats for 30 minutes with a new guest – no script, no rules. Rachel and Lakshmi talk about how improv classes might be more powerful than business school, how women [] The post Engagement That Scales – Episode #8: Lakshmi Balachandra on Adaptive Language appeared first on The Community Roundtable .

In episode #7, Rachel is joined byHarold Jarcheto chat about where community fits in the future of work and learning. Every week Rachel Happe chats for 30 minutes with a new guest – no script, no rules. Rachel and Harold chat about choosing the right technology for what you are trying to do, how remote [] The post Engagement That Scales – Podcast Episode #7: Harold Jarche on Working Smarter appeared first on The Community Roundtable .

In an increasingly networked world, customers and members expect answers to their questions in near-real time. ​ Community programs provide a way to empower individuals to collaborate, share, and learn, while removing bottlenecks that can arise when multiple people are involved in a project or program. ​ ​ Community Challenge: Think of an existing process [] The post Community FAQ: How can I use community to remove bottlenecks from my organization? appeared first on The Community Roundtable .

Join the community experts at The Community Roundtable as they chat about online community management best practices with a wide range of global community professionals. Topics include increasing online audience engagement, finding and leveraging executive stakeholders, defining and calculating online community ROI and more. Episode #71 features Jennifer Erzen. In this episode of the podcast, Jennifer [] The post Conversations with Community Managers Jennifer Erzen on the (Not So) Secret Powers of Community appeared first on The Community Roundtable .

How you welcome your new members matters one of the most consistent findings in our State of Community Management research is on the impact of onboarding programs on getting new members to engage in a community. It makes sense – having someone welcome you, give you some ground rules on behaviors, give you a tour of [] The post Five Best Practices for Onboarding New Members appeared first on The Community Roundtable .

Organizations around the world are discovering the immense potential of online community programs. Whether you are scrambling to engage remote employees on an intranet, or stay connected to your members and audience in virtually, community can solve for nearly every organizational challenges. Rachel Happe explores how online community programs increase meaningful engagement, empower members, employees, [] The post The Business of Community appeared first on The Community Roundtable .