TheCR Blog

The State of Community Managment 2018 report is very clear on the demands made on community managers. 47% of community teams are consulting on project work, 43% are responding to training requests, and 32% are accommodating coaching needs while only 8% of community teams report that they are Centers of Excellence.t All of those requests are [] The post How to scale your community program: TheCR Library appeared first on The Community Roundtable .

Executives are always seeking means to achieve a wide spectrum of organizational objectives through a single initiative or investment. Strategic objectives are designed to propel an organization towards success. That success could be defined in direct monetary gains like increased profitability and revenues, or indirectly like greater customer retention, increased communication, product innovation etc. Big [] The post Communities contribute to multiple strategic objectives appeared first on The Community Roundtable .

Engagement behaviors are a leading indicator of value Engagement is a key measure of attention, alignment, learning, and leadership. Sustained and deepening engagement is critical for organizations in a digital world where prospects, customers, and employees have endless options and distractions. Organizations that engage well reap huge rewards in attention, conversion, productivity, innovation, and advocacy. How [] The post Orchestrating Compelling Engagement: TheCRs Engagement Strategy Canvas appeared first on The Community Roundtable .

Note: This content appears in a slightly different form in our ebook: CMGT 101: 17 CommunityLeaders Share Their Secrets for Success.CMGT 101 is packed with engagement ideas, governance tips, career advice, and more from community leaders working at innovative organizations like CA Technologies, Aetna, Electronic Arts, SAP, Pearson, Akamai, and Atlassian.  Download the ebook here for free. [] The post CMGT 101: The Power of Smart Communication appeared first on The Community Roundtable .

Community management work is evolving along with roles and evolving rapidly. As all communications become networked, community engagement and management is a discipline that everyone needs to cultivate to be successful. Ive long said that community management is the future of all management and community leadership is the future of all leadership. Thats [] The post The Hidden Work of Community Teams appeared first on The Community Roundtable .

Community Management Business Skills: Integrating community into the organization Not surprisingly, the value of community management business skills grows as community managers more effectively integrate their communities with their overall organization. Directors of Community are typically tasked with leading such efforts, and typically work with more mature or strategic communities — and that is reflected [] The post Community Management Skills That Matter: Business appeared first on The Community Roundtable .

The first time I evaluated an online community platform was in 2011 for a large, customer-facing application. At the time there were only a handful of best-in-class providers. The good news for the community platform shopper today is there are more good options to choose from. The bad news is you’ll need to spend more [] The post Shopping for an online community platform? appeared first on The Community Roundtable .

If you work in community management, chances are that you’ve felt burnt out recently – according to the State of Community Management 2018 Report, 45% of community professionals have felt that way in the past year alone. Do you ever think about why that is? To put that 45% in perspective, almost 60% of emergency [] The post Gaps in Strategy Contribute to Community Professionals’ Burnout appeared first on The Community Roundtable .

Note: This content appears in a slightly different form in our ebook: CMGT 101: 17 CommunityLeaders Share Their Secrets for Success.CMGT 101 is packed with engagement ideas, governance tips, career advice, and more from community leaders working at innovative organizations like CA Technologies, Aetna, Electronic Arts, SAP, Pearson, Akamai, and Atlassian.  Download the ebook here for free. [] The post CMGT 101: The Power of Engaging Community Programming appeared first on The Community Roundtable .

Executives are struggling with how to rapidly transform their organizations.  There is so much that needs to be addressed and so quickly, that its challenging to know where to start.Communities point to a possible approach. Community impact is broad and deep  Communities are reaching the breadth and depth of organizations and functions. Community programs seem [] The post The Cross-Functional Impact of Communities appeared first on The Community Roundtable .