The Community
Roundtable's mission is to advance the business of community. Together
with TheCR Network members, we capture and document emerging knowledge
in order to educate the market about business communities and their
value. Our research portfolio includes three platforms:
State of Community Management & The Community Maturity Model
The State of Community Management is an annual assessment on the performance of communities and community management.
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We developed the Community Maturity Model (CMM) to help organizations
understand, plan for and assess the performance of community and social
business initiatives.
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The Social Executive
The Social Executive study is designed to
help better understand the level of executive engagement, how they are
setting priorities and the value they expect from social business.
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Community Careers & Compensation
The Community Careers and Compensation research aims to bring more awareness to the emerging career path in community management, combining relevant salary data and a comprehensive skills framework together to give a fuller picture of the community profession.
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The Community Manager Handbook: 20 Lessons from Community Superheroes
The
Community Manager Handbook is designed as a reference resource –
helping address questions, issues and opportunites, as they tend to
appear in the lifecycle of a community. Because communites are complex
and ever changing, there are no simple “5 Things You Can Do Today to
Drive Engagement” lists. Instead, you will
find strategic ideas and commentary, research and case studies that
give you insight into how experienced community professionals approach a
variety of issues in the lifecycle of a community.
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Get involved with the research!
TheCR Network members’ insight, experience and collaboration makes this research possible. Learn more about research collaboration opportunities and
how to get involved in each research platform by visiting the research
pages and the platforms' corresponding working groups.